Shipping and Delivery

For any inquiries regarding delivery, please contact us at info@theaglow.com, and our team will be happy to assist you. Ensuring that your order arrives promptly and securely is our top priority. Please refer to the delivery information below for further details.

 

We are committed to fair and transparent shipping costs. Our postage and packaging fees reflect the actual costs incurred, and our shipping rates are automatically adjusted based on the rates applicable to each country. On average, our delivery charges align with our actual costs, and we are pleased to offer a complimentary shipping service for UK orders over £50.

 

All orders require 1-3 business days for processing before dispatch. The standard delivery times listed below apply after the order has been processed.

 

United Kingdom

Country or Region	Service	Price
The rest of the UK	5-10 business days	£3.95
Northern Ireland, Scottish Highlands & Islands	5-14 business days	£3.95

 

* Orders placed after 1pm on Friday will be shipped on the next working day.

* Shipping costs are final and non-refundable. Once your order has been shipped, we cannot issue a refund for the shipping charges. 

 

Delayed Orders

While we strive to ensure prompt delivery, occasional delays in transit may occur. In such rare instances, we will keep you informed as much as possible. If your order is taking longer than expected, please do not hesitate to contact us at info@theaglow.com. We will be happy to assist you.

 

Order Tracking

Your tracking details can be found in your shipping confirmation email. Delivery times may vary depending on location and do not include order processing time. 

 

If an item in your order has an estimated shipping date, the entire order will be sent together. This means, we have to wait until your full order is in stock to dispatch it. During sales events and peak times, extended dispatch times are to be expected.